Welcome to the latest edition of OpsTracker–the ActiveOps Performance Tracker for Operations–designed for Executives leading operations in financial services and business outsourcers, to better understand the leading indicators and trends that are impacting operational performance around the world.
It has been another disruptive quarter for operations teams. Aside from the ongoing economic uncertainty, the explosion of publicity around ChatGPT has raised questions about how artificial
intelligence could transform many areas of our working lives. Understandably, corporate leaders have been racing to understand the threats and opportunities that ChatGPT poses for
their businesses. In this edition, our guest author and digital transformation expert Dr. Mona Ashok explores how this technology might impact operations teams and improve the
way operations are run.